Shipping policy

 

** Thank you for your support! Due to Christmas and the public holidays, there will be a delay in dispatching orders. We are working hard to fulfill your requests as quickly as possible. We appreciate your patience and understanding during this time. **

Shipping & Handling Charges are as follows:

$12.95 flat fee for domestic 

$15.00 flat fee for Express domestic

$50.00 flat fee for all international countries we ship to worldwide

$150 and Over FREE shipping Aus Wide

Orders can be tracked at: 

https://auspost.com.au/mypost/track/

Please choose wisely and get in touch for any queries about size and fit as returns for change of mind will be at the cost of the customer and will incur the above charges. 

We take all duties of care to ensure your new purchase arrives safely. However, if your item arrives damaged, broken or deemed to be not in original condition, please take photos and send to orders@ohlalaboutique.au within 24 hours so we can process a claim with the carrier.

We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from Australia Post to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has exited country.

Packages undeliverable by Australia Post and/or their international shipping partners will be cancelled and refunded once received and processed at our shipping hub.